How it works with what you already run.
- 01
Tag it
Staff photograph the machine with its out-of-order tag and post the repair to your vendor.
- 02
The vendor fixes it
Your vendor opens the job from a capture link and photographs the fault before starting.
- 03
Show it running
After the repair, a short video shows the machine running through its test, from the same angle.
- 04
Check it
The before photo, the video and the vendor's note are checked against the job. Anything unclear goes to a person.
- 05
Pay for what's fixed
The receipt goes with the vendor's invoice, so you pay for repairs you can see.
Tagged Monday, running Wednesday.
The photo with the out-of-order tag and the video of it running are taken from the same angle, so the fix is easy to see.
Repairs you can see, not just invoices.
- Each out-of-order machine as its own job, with a photo
- Your repair vendor, working from a capture link
- A short video of the machine running after the fix
- Receipts matched to the vendor's invoices
- Repeat faults across your clubs, in one place
- Proves
- The machine ran through its test when it was filmed, from the same angle as the out-of-order photo.
- What we won't do
- It shows the machine running when it was filmed. It doesn't certify that it's safe or serviced to the maker's standard.
- It looks at the equipment, never at members, and faces are covered before any model sees a frame.
- In early access: we're running it with a first group of gym and studio owners.
A receipt for every repair.
One proof per job: the out-of-order photo, the vendor's before photo, and a video of the machine running after.
Treadmill 7 was tagged on Monday and shown running on Wednesday at 14:20.
- Task
- Repair treadmill 7 · Club 2
- Requested by
- Out-of-order tag · Mon
- Work by
- Your repair vendor
- Checked by
- Before + video + policy
- Evidence
- Tag + before photos · 20 s run video
- Scope
- Running at capture · not certified
- Decision
- Accepted · Wed 14:20
- Invoice
- Matched to the receipt
STATUS: FINAL
Questions gym owners ask
Does this replace my service contract?
No. Your vendor keeps doing the work. Teleport adds proof that each repair happened before you pay for it.
Does it say the machine is safe?
No. It shows the machine running at the time of the video. Safety and maintenance standards stay with your vendor and the maker.
Do members end up in the videos?
The vendor films the machine, not the floor around it, and faces are covered before any model sees a frame.
Related.
Early accessGyms & studiosOpen on time, set up right.The opening staffer walks the club with a short shot list. Each item is checked, and anything not ready comes back before the doors open.See how it works 
Early accessGyms & studiosReported, fixed, and closed.A member scans the code on a machine or a wall and says what's wrong. Staff get a task, the fix is photographed, and the member hears it's done.See how it works
Early access
Pay for repairs you can see.
Two minutes: how many clubs you run, how repairs work today and who does them.