Sample report · not a real customer

Corner café (sample), Main St location.

This is what lands in your inbox after a visit: photos, what's wrong, a to-do list, and a follow-up on every item.

Visited
Tue, Nov 4 · 7:40 am, before opening
Captured by
A Teleport person, 41 photos
Report sent
Tue, Nov 4 · 2:10 pm
Follow-up
Thu, Nov 6 · staff phone photos

Summary

Front of house is ready to open. Two problems needed fixing before the morning rush and both are done. Three menu-board prices are out of date; new strips arrive next week.

4 areas checked · 2 fixed · 1 still open

To-do list.

  1. DoneFront of house · by the counter. Mop and dry the floor; put out the wet-floor sign until it's dry.Done 7:52 am · checked in the staff photo
  2. DoneDrinks cooler. Restock from the back room before 8 am; reorder juices if under par.Done 8:05 am · full in the follow-up photo
  3. Looks rightPastry case. Case full and labeled, prices showing.Looks right
  4. Not doneMenu board. Swap the three price strips; check the online menu matches too.Not done yet · new strips arrive Nov 12

What we found.

  1. A café from above, with a spilled drink on the floor beside the pastry case
    Before
    A staff member mops the dining room floor beside a yellow wet-floor sign
    Follow-up

    01 · Front of house · by the counter

    Done
    What we saw
    Spilled drink on the floor by the pastry case. Slip risk at opening.
    To-do
    Mop and dry the floor; put out the wet-floor sign until it's dry.
    Owner
    Opening shift
    Follow-up
    Done 7:52 am · checked in the staff photo
  2. A half-empty drinks cooler with bare shelves
    Before
    A worker restocks bottled drinks in the cooler
    Follow-up

    02 · Drinks cooler

    Done
    What we saw
    Cooler about half empty: two shelves bare, juices out of stock.
    To-do
    Restock from the back room before 8 am; reorder juices if under par.
    Owner
    Shift lead
    Follow-up
    Done 8:05 am · full in the follow-up photo
  3. A full bakery-café pastry case with a tray of croissants going into the last slot
    On the visit

    03 · Pastry case

    Looks right
    What we saw
    Case full and labeled, prices showing.
    To-do
    Nothing to do.
    Owner
    —
    Follow-up
    Looks right
  4. A staff member photographs the front counter and menu board on a phone
    On the visit

    04 · Menu board

    Not done
    What we saw
    Three prices on the board don't match the new menu card (latte, cold brew, croissant).
    To-do
    Swap the three price strips; check the online menu matches too.
    Owner
    Manager
    Follow-up
    Not done yet · new strips arrive Nov 12

A sample, not a real customer: the business is made up and the photos are illustrative. Real reports are kept as a tamper-proof record, so you can prove what was seen and when. How we verify

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