How it works with what you already run.

- 01
The sensor fires
Your flood sensor or smart shutoff reports water. Emergency call-outs always need your OK, so you get a one-tap approval on your phone.
- 02
A plumber is on the way
A plumber nearby takes the job. If you can't get home in time, an optional first responder can shut off the water first.
- 03
Fix and photograph
The plumber finds the cause, repairs it and captures before and after photos, and the replaced part, in the app.
- 04
It stays dry
The job passes when the sensor reads dry and stays dry for 24 hours. Anything unclear goes to a person.
- 05
One record
The receipt ties the sensor alert, the response time, the repair and the invoice together, ready to attach to an insurance claim.
Wet, then dry for 24 hours.
The sensor that raised the alert is the one that closes the job: it has to read dry for a full day after the repair.
A fast fix, and a record that ties it together.
- One-tap approval for every emergency call-out
- A plumber nearby, with an optional first responder to shut off the water
- The cause, the old part and the new one, photographed
- Paid once the sensor has stayed dry for 24 hours
- One receipt with the alert, response time, repair and invoice
- Proves
- The leak's cause was found and repaired, the repair was photographed, and the sensor read dry for 24 hours after it.
- What we won't do
- This isn't an emergency service. For a burst pipe or flooding, shut off the main and call for help first.
- Teleport doesn't control your sensor or shutoff valve. It reads the alerts you share.
- Whether a claim pays is up to your insurer. The receipt is the record, not the decision.
- In early access: we run it with design partners.
One record for the leak and the fix.
One proof for the whole call-out: the sensor alert, your approval, the response time, the cause and the part, and a sensor that stayed dry.
Ready to attach to an insurance claim. Whether it pays is up to your insurer.
- Task
- Leak repair · kitchen sink
- Requested by
- Leak sensor · approved 14:06
- Work by
- Plumber nearby
- Checked by
- Same sensor + policy
- Evidence
- In-app photos + 24 h dry log
- Scope
- Repair and dry result · not code
- Decision
- Accepted · dry 24 h
- Paid
- In USD to the plumber
STATUS: FINAL
Questions homeowners ask
Is this an emergency service?
No. For a burst pipe or flooding, shut off the main and call for help first. Teleport gets a plumber on the way and keeps the record.
Can a plumber show up without my OK?
No. Emergency call-outs always need your one-tap approval, even under your monthly limit.
Will my insurer accept the receipt?
It ties the alert, the response, the repair and the invoice together in one place. Whether a claim pays is up to your insurer.
Related.
Early accessFacilities & propertyDry for 48 hours. Then paid in full.A 9 pm leak message is handled overnight. The sensor installed during the fix proves the repair held before the last 20% is paid.Read the worked example - Early accessHome & householdOne photo. Fixed and proven.Photograph the loose board, the drip or the dead light. The Teleport agent scopes the job, you approve the price, and the pro's same-angle after-photo shows it's done.See how it works
Early access
Turn a leak alert into a fix.
Tell us which leak sensor or shutoff you use. We're running Leak Responder with a first group of households.